Privacy policy
Last updated: July 7, 2026
Sleepwrist operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Sleepwrist is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or that has been de identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from it, depending on how you interact with the Services and where you live.
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel, and your past transactions.
Communications with us, including the information you include when you contact customer support.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources.
Directly from you, including when you create an account, use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services, including from your device when you use our products or visit our website, and through cookies and similar technologies.
From our service providers, when we engage them to enable certain technology and they collect or process personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use personal information for the following purposes.
Provide, tailor, and improve the Services. We use your information to process payments, fulfill orders, remember your preferences, send account related notifications, process returns and exchanges, manage your account, arrange shipping, enable reviews, and create a more relevant shopping experience, such as recommending products related to your purchases.
Marketing and advertising, such as sending marketing communications by email or text, and showing you online ads on the Services or elsewhere, including based on items you have purchased or added to your cart.
Security and fraud prevention, including authenticating your account, providing a secure checkout, and detecting or investigating fraudulent or unsafe activity. If you register an account, you are responsible for keeping your login details safe. We recommend not sharing them with anyone else.
Communicating with you, including customer support and maintaining our business relationship with you.
Legal reasons, including compliance with applicable law, responding to valid legal process, and enforcing our terms or policies.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including the following.
With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners to provide marketing services and advertise to you. We use Shopify to support personalized advertising with third party services based on your online activity across different merchants and websites. These partners use your information according to their own privacy notices. Depending on where you reside, you may have a right to opt out of this kind of targeted advertising. You can do so here.
When you direct or consent to disclosure to third parties, such as shipping providers or through social login integrations.
With our affiliates or otherwise within our corporate group.
In connection with a business transaction such as a merger, to comply with legal obligations including subpoenas or search warrants, to enforce our terms, and to protect the Services and our users.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. Information you submit will be shared with Shopify and, in some cases, third parties that may be located outside the country you live in. We also use certain Shopify features that draw on data from your interactions with our store and with Shopify more broadly. In these cases, Shopify is responsible for processing your personal information for those purposes, including responding to your requests to exercise your rights. To learn more, visit the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy.
Third Party Websites and Links
The Services may link to websites or platforms operated by third parties. If you follow those links, review their own privacy and security policies. We are not responsible for the practices of sites we do not control, and including a link does not imply endorsement of that site or its owner.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, contact us using the details below to request deletion. As of the date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, personal information of anyone under 16.
Security and Retention
No security measures are perfect, and we cannot guarantee absolute security. Avoid sending sensitive information to us through unsecure channels. How long we retain personal information depends on factors such as whether we need it to maintain your account, provide the Services, meet legal obligations, or resolve disputes.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights. These rights are not absolute and, in certain cases, we may decline a request as permitted by law.
Right to access. Request access to personal information we hold about you.
Right to delete. Request that we delete personal information we hold about you.
Right to correct. Request that we correct inaccurate personal information.
Right to portability. Request a copy of your personal information, and in some cases request that we transfer it to a third party.
Right to opt out of targeted advertising or sale of information. You can exercise this right here. If you visit our website with the Global Privacy Control signal enabled, we will treat this as an opt out request for that device and browser where applicable. Learn more at https://globalprivacycontrol.org/. We do not otherwise respond to browser Do Not Track signals.
Managing communication preferences. You can opt out of promotional emails at any time using the unsubscribe link. You may still receive non promotional emails, such as order or account related messages.
If you are located in the United Kingdom, you also have the following rights, subject to applicable exceptions.
Objection or restriction of processing. Ask us to stop or limit our processing of your personal information for certain purposes.
Withdrawal of consent. Where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before the withdrawal.
To exercise any of these rights, contact us using the details below. For UK data subjects, you can also learn more about how Shopify processes your data at https://www.shopify.com/legal/privacy.
We will not discriminate against you for exercising these rights. We may need to verify your identity before processing a request, and you may authorize an agent to act on your behalf, subject to proof of that authorization.
Complaints
If you have concerns about how we handle your personal information, contact us using the details below. UK residents also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk.
International Transfers
We may transfer, store, and process your personal information outside the country you live in, including in the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms approved by the relevant authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. We will post the revised policy on this page and update the "Last updated" date above.
Contact
Questions about this Privacy Policy or requests to exercise your rights can be sent to sofia@getssleepwrist.com or by mail to Sleepwrist, 1314 W McDermott Dr, Ste 106-187, Allen, TX 75013, USA.